| 000 | 00425nam a22001697a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20250403020012.0 | ||
| 020 | _a9781491927182 | ||
| 082 |
_a658 _bSTI |
||
| 100 | _aSTICKDORN, MARC | ||
| 110 | _aHORMESS, MARKUS | ||
| 245 | _aTHIS IS SERVICE DESIGN DOING : APPLYING SERVICE DESIGN THINKING IN THE REAL WORLD | ||
| 260 |
_aCANADA _bO'REILLY _c2018 |
||
| 300 | _a541 | ||
| 650 | _aDESIGN | ||
| 942 |
_2ddc _cB _03 |
||
| 999 |
_c87521 _d87521 |
||