000 00420nam a22001697a 4500
003 OSt
020 _a9788131517284
082 _a658.4013
_bEVA
100 _aEVANS. JAMES R.
245 _aQUALITY AND PERFORMANCE EXCELLENCE : MANAGEMENT, ORGANIZATION, AND STRATEGY
250 _aVI
260 _aDELHI
_bCENGAGE LEARNING
_c2012
300 _a444
500 _aIMPREST MONEY
650 _aMANAGEMENT
942 _2ddc
_cB
999 _c86572
_d86572