| 000 | 00425nam a22001817a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 020 | _a9789386873309 | ||
| 082 |
_a658 _bJOH |
||
| 100 | _aJOHNSTON, ROBERT | ||
| 110 | _aCLARK, GRAHAM | ||
| 245 |
_aSERVICE OPERATIONS MANAGEMENT _bIMPROVE SERVICE DELIVERY |
||
| 250 | _aIV | ||
| 260 |
_aNEW DELHI _bPEARSON _c2018 |
||
| 300 | _a462 | ||
| 650 | _aMANAGEMENT | ||
| 700 | _aSHULVER, MICHAEL | ||
| 942 |
_2ddc _cB |
||
| 999 |
_c83114 _d83114 |
||