000 00348nam a22001577a 4500
003 OSt
020 _a9780070702523
082 _a658.812
_bGRE
100 _aGREENBERG, PAUL
245 _aCRM AT THE SPEED OF LIGHT
250 _aIV
260 _aNEW DELHI
_bMCGRAW-HILL EDUCATION
_c2018
300 _a662
650 _aMANAGEMENT
942 _2ddc
_cB
999 _c82761
_d82761