000 00336nam a22001457a 4500
003 OSt
020 _a9780199456758
082 _a658.812
_bMUL
100 _aMULLICK, N.H.
245 _aCUSTOMER RELATIONSHIP MANAGEMENT
260 _aNEW DELHI
_bOXFORD UNIVERSITY PRESS
_c2016
300 _a360
650 _aMANAGEMENT
942 _2ddc
_cB
999 _c82645
_d82645