000			00335nam a2200133Ia 4500
008			160710s1996 xx 000 0 und d
020			_a8175140127
082			_a658 ROS
100			_aROSS, JOEL E.
245			_aTOTAL QUALITY MANAGEMENT
260			_aNEW DELHI _bVANITY BOOKS INTERNATIONAL _c1996
300			_a465P.
942			_2ddc _cD
999			_c71694 _d71694