000 00329nam a2200133Ia 4500
008 160710s2013 xx 000 0 und d
020 _a9781447145363
082 _a658.562 NIK
100 _aNIKOLAIDIS, Y Ed
245 _aQUALITY MANAGEMENT IN REVERSE LOGISTICS
260 _bSPRINGER
_c2013
300 _a158
942 _2ddc
_cB
999 _c68320
_d68320