000			00287nam a2200133Ia 4500
020			_a9788131507797
082			_a658.5 WIS
100			_aWISNER, J.D.
110			_aSTANLEY, L.L.
245			_aPROCESS MANAGEMENT
260			_bCENGAGE LEARNING _c2009
300			_a501
942			_2ddc _cB
999			_c66360 _d66360