000			00321nam a2200145Ia 4500
008			160710s2010 xx 000 0 und d
020			_a9788120339996
082			_a658.4013 SUM
100			_aSUMMERS, D.C.S
245			_aQUALITY MANAGEMENT
250			_aII
260			_bPHI _c2010
300			_a574
942			_2ddc _cB
999			_c66286 _d66286