000 00273nam a2200121Ia 4500
020 _a8120329959
082 _a658.4013 JAN
100 _aJANAKKIRAMAN, B.
245 _aTOTAL QUALITY MANAGEMENT : TEXT AND CASES
260 _bP H I
_c2009
300 _a250
942 _2ddc
_cB
999 _c65618
_d65618