TY - BOOK AU - RUSSELL, ROBERTA, S. AU - III, TAYLOR, BERNARD, W. TI - OPERATIONS MANAGEMENT: ALONG THE SUPPLY CHAIN SN - 978-81-265-1866-1 U1 - 658.5 PY - 2012/// CY - NEW DELHI PB - WILEY KW - OPERATION MANAGEMENT KW - SUPPLY CHAIN MANAGEMENT KW - QUALITY MANAGEMENT KW - DESIGNING SERVICES ER -